Privacy Policy

Introduction

Welcome the French Excellence Exclusive Experiences (FEXXX) privacy notice.

FEXXX respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data and tell you about your privacy rights and how the law protects to you.

  1. Important Information
  2. Personal Data Collected
  3. Use of your personal data
  4. Data Security
  5. Data Retention
  6. Your Legal Right
  1. IMPORTANT INFORMATION : Purpose of this privacy notice : This privacy notice aims to give you information on how FEXXX collects and processes your personal data through your use of this website or our services, including any data you may provide through this website, purchase a product or service. It is important that you read this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below. Contact details:
    • Email address: contact@lbvfgroup.com
    • Postal address: 9 rue d’Enghien 69002 Lyon
    • Telephone number: +336 71 61 68 47
    • This version of PRIVACY POLICY was last updated on 31/12/2022.
  2. PERSONAL DATA COLLECTED : We use different methods to collect data from and about you including through:
    • Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you join FEXXX.
    • Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
    • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
    • Contact Data includes billing address, delivery address, email address and telephone numbers.
    • Financial Data includes bank account and payment card details.
    • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  3. USE OF YOUR PERSONAL DATA : We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
    1. Where we need to perform the contract we are about to enter into or have entered into with you
    2. Where we need to comply with a legal or regulatory obligation. No marketing use is made with your informations.
  4. DATA SECURITY : We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
  5. DATA RETENTION : We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. We keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for five years after they cease being customers for tax purposes. In some circumstances you can ask us to delete your data by a simple Request Erasure.
  6. YOUR LEGAL RIGHTS : Under certain circumstances, you have rights under data protection laws in relation to your personal data.
    • Request access to your personal data.
    • Request correction of your personal data.
    • Request erasure of your personal data.
    • Object to processing of your personal data.
    • Request restriction of processing your personal data.
    • Request transfer of your personal data.
    • Right to withdraw consent. If you wish to exercise any of the rights set out above, please contact us. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). What we may need from you: We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.